Frequently Asked Questions

Shipping & delivery

Where do you ship?
The United States, the United Kingdom and Australia.

How much is shipping?
Free on every order. No shipping charge is added at checkout.

How long will my order take?
Orders are processed in 1–3 business days. After dispatch, allow 7–15 business days for the USA and UK, and 7–18 business days for Australia. Full details are on our Shipping Policy page.

Why does my tracking show nothing yet?
Tracking usually takes 2–5 business days to begin updating after dispatch. This is normal and does not mean your parcel is lost.

I ordered two items and only one arrived.
Items sometimes ship separately and arrive on different days. There is no extra charge, and the second parcel is on its way.

Payment

What payment methods do you accept?
All major credit and debit cards, processed securely at checkout.

Is my payment secure?
Yes. Payments are handled by our payment provider on Shopify's secure checkout. We never see or store your card details.

What currency are prices in?
All prices are shown in US Dollars (USD). Your bank will convert to your local currency if needed.

Returns & refunds

What is your return policy?
If your item arrives damaged, defective or incorrect, contact us within 7 days of delivery for a full refund or free replacement.

How long does a refund take?
Once approved, refunds go back to your original payment method and usually appear within 5–10 business days, depending on your bank.

My item arrived damaged. What now?
Email bazarblast140@gmail.com within 7 days with your order number and photos. We will send a replacement or refund you in full.

Orders

Can I change or cancel my order?
Yes, within 12 hours of placing it. Email us with your order number as soon as possible.

I entered the wrong address.
Email us immediately. If the order has not been dispatched we can correct it. Once dispatched, we cannot redirect a parcel.

Products

Are the products genuine?
Yes. We work with verified suppliers and list only products we have specification data for.

Which size should I choose?
Wearable items list a size guide on the product page. If you are between sizes, size up. Still unsure? Email us before ordering.

Do you have a physical store?
No, we are online only. That keeps our costs — and our prices — lower.

Still need help?

Email bazarblast140@gmail.com. We reply within 24 hours, every day.